Frequently Asked Questions:

Q: What is your turn around time?

A: Monday through Friday, in by 10 am out by 4 pm. No extra charge. No same day service on Saturday, but we are open.

 

Q: Are you Eco-friendly?

A: We have a new state of the art Dry Cleaning machine that makes this possible. We do everything we can do to operate within environmentally safe cleaning methods.

Q: What is the difference between Dry Cleaning and Laundering

A: The fundamental difference between dry cleaning and laundering is water; dry-cleaning does not use water while laundering does.

 

Q: Do you replace buttons on laundered shirts?

A: Yes, free of charge

 

Q: Does dry cleaning kill bacteria?

A: Yes, they kill germs. We use special chemistries designed to remove dirt, grime, and bacteria. Any bacteria surviving that process then will be eliminated in the pressing process which utilizes steam.

 

Q: Does dry cleaning really clean?

A: Dry cleaning is a cleaning process for clothing articles utilizing a cleaning solvent rather than water. Water can be very harsh on clothes. These solvents wet the clothes and are designed to clean the fabrics that otherwise could degrade in water, and are delicate. Certain fabrics may not withstand the harsh conditions of a washer machine and dryer.

 

Q: Does dry cleaning remove stains?

A: Dry cleaning removes solvent-soluble stains very well including grease and oil which otherwise cannot be removed in water.

 

Q: Is all work done on premises?

A: Yes, with the exceptions of leather/suede cleaning, tailoring, and shoe repair. Having everything else done on premises allows for quicker turn over time. It minimizes mix-ups, and garments getting misplaced. We are here to handle any problems that may arise and professionally answer any further questions.

 

Q: Do you preserve wedding gowns?

A: Yes, this work is done on premise. Preservation refers to the special cleaning and packaging techniques used to ensure your gown retains its beauty. We will survey your gown-the materials, embellishments and various stains then formulate a specialized cleaning procedure. Cleaning your gown is the single most important part of the preservation process and all the stains, including the hidden ones containing sugar that turn brown over time, must be removed. You can usually wait until after the honeymoon to take your dress to a preservationist, but remember it’s better to take your gown in while the stains are fresh and not set in. The longer you delay, the less likely all stains can be removed, and if you wait years, your gown will need restoration rather than just a cleaning. After cleaning, your gown is wrapped in acid-free tissue paper and placed in a museum-quality archival box.  

 

Q: Are there any coupons available?

A: Please sign in with your email and receive a 10% off dry cleaning coupon. We can then send out further coupons to you via email in the future.

20 ELM STREET NORTH ATTLEBORO, MA 02760

© 1999 - 2020 New England Dry Cleaners.

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(508) 699-5625